Terms

Introduction

This Privacy Notice for Lunar Systems, Inc. (“Lunar”, “we”, “us”, or “our”) describes how we collect, use, and share (“process”) information when you interact with our website, marketing communications, engage as a vendor, and related online services (collectively, the “Services”).

Scope: This Privacy Notice applies only to information collected outside of the Lunar Cloud Platform, such as through our website, marketing, and vendor communications. It does not apply to Lunar’s software used by hospitals and patients. The privacy and security of Protected Health Information (PHI) and other medical records within our software are governed by the Health Insurance Portability and Accountability Act (HIPAA) and a separate Lunar Cloud Platform Privacy Policy, which is available to users of  the platform.

If you have any questions or concerns about this Privacy Notice, please contact us at legal@golunar.com.

Information We Collect

We collect the following categories of information, depending on how you interact with us:

Information You Provide: When you sign up for updates, contact us, or otherwise engage with our Services, we collect information that you choose to share. This may include name, email address, phone numbers, job titles, or other details (for example through forms or event registrations).
Device and Usage Information: We automatically collect certain information to maintain the security and functionality of our Services and for our internal analytics. This may include IP address, browser type, operating system, device identifiers, language preferences, referring URLs, location, and details about how you interact with our site (such as pages visited, links clicked, and time spent).
Cookies and Analytics Data: Like many businesses, we use cookies and similar technologies to recognize your browser, remember your preferences, understand how our site is used, and improve our content.
Information from Other Sources: We may obtain information about you from third parties, such as public databases, joint marketing partners, affiliates, social media platforms, or data providers. This may include contact details (e.g., email addresses, job titles), profile data (e.g., location, IP addresses, social media profiles), or intent data related to professional interests.

Children’s Information: Our Services are not directed to children under 18, and we do not knowingly collect personal information from individuals under 18.

How We Use Information

We use the information we collect for a variety of reasons, including:

Respond to inquiries or requests you submit.
Provide and improve our website, products, marketing, and your experience.
Manage vendor relationships.
Analyze traffic and usage to improve our site.
Send newsletters or updates if you have opted in (you may opt out at any time).
Maintain security and prevent misuse.
Comply with applicable laws, regulations, and enforce our legal rights.

We do not sell personal information, and we do not use your information for third-party advertising.

Sharing and Disclosure

We may share your information only in the following limited circumstances:

Service Providers: With trusted third-party vendors (e.g., website hosting, analytics, email services) who help us operate our site.
Legal Compliance and Protection: When required to comply with laws, regulations, legal processes, or governmental requests. We may also disclose information to enforce our rights, protect our security or property, or prevent fraud and misuse.
Business Transfers: If Lunar is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
With Your Consent: With your consent or at your direction, such as when you ask us to share your information with a third party.

Cookies and Tracking

We may use cookies, web beacons, and similar technologies to access or store information, including:

Recognize your browser or device.
Remember preferences.
Analyze how our site is used through tools such as Google Analytics.

You can adjust cookie settings in your browser.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or legal obligations).

When we no longer have an ongoing business need to process your information, we will either delete it securely, anonymize it, or, if this is not immediately possible (for example, because the information is stored in backup archives), we will securely store it and isolate it from further processing until deletion is possible.

Data Security

We use appropriate technical, organizational, and administrative measures to protect the personal information we process. These safeguards include access controls, encryption, monitoring, and staff training. However, no electronic transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee absolute security. Transmission of personal information to and from our Services is at your own risk.

You are responsible for maintaining the confidentiality of any account credentials and should only access our Services from a secure environment. If you believe your interaction with us is no longer secure, please contact us immediately at legal@golunar.com.

Your Privacy Rights

Depending on where you live, you may have certain rights over personal information:

Access: Request a copy of the personal information we hold about you.
Delete: Ask us to delete your information, subject to legal and contractual obligations.
Correct: Request correction of inaccurate information.
Marketing Preferences: Opt out of receiving marketing communications at any time.

Withdraw Consent: If we rely on your consent to process your personal information, you may withdraw that consent at any time by contacting us at legal@golunar.com. Withdrawing consent will not affect any processing that took place before your withdrawal. We may also continue to process your information if another lawful basis applies (for example, to comply with legal obligations or protect our legitimate interests).

EEA, UK, and Switzerland

If you are located in the EEA, UK, or Switzerland, you also have the right to lodge a complaint with your local data protection authority:

EEA supervisory authorities: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
UK Information Commissioner’s Office: https://ico.org.uk
Switzerland Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch/edoeb/en/home.html

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Right to Know and Access: You have the right to request details about the personal information we have collected about you in the past 12 months, including the categories of information, sources, purposes for collection, and any third parties with whom it is shared.
Right to Request Deletion: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (for example, where information is required to complete a transaction, detect security incidents, comply with a legal obligation, or for other internal uses permitted by law).
Right to Correct: You may request correction of inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing: Lunar does not sell or share your personal information for cross-context behavioral advertising, so there is no opt-out mechanism needed.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights. This means we will not deny you services, charge you different prices, or provide you with a lower quality of service because you exercised these rights.

How to Exercise Your Rights: You may submit requests to access, delete, or correct your personal information by emailing us at legal@golunar.com with the subject line “California Privacy Rights Request.” We may need to verify your identity before fulfilling your request, such as by confirming details associated with your account or communication history. You may also designate an authorized agent to make a request on your behalf. To do so, we require written proof of the agent’s authorization and may still ask you to verify your identity directly with us.

Controls for Do-Not-Track Features

Some web browsers (such as Safari, Internet Explorer, Firefox, and Chrome) include a “Do Not Track” (DNT) feature. This feature can send a signal to websites you visit indicating that you do not wish to be tracked. At this time, there is no consistent industry standard for how websites should respond to Do Not Track signals, and our website does not respond to them. You can still control many aspects of how cookies and other tracking technologies work by adjusting your browser settings. For example, you can set your browser to refuse all cookies, accept only certain cookies, or alert you when cookies are being sent. Please note that if you disable or refuse cookies, some parts of our website may not function properly.

Privacy Notice